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In This Issue:

Distributor News: Double win for Giacom at Vodafone Business Partner Awards

Opinion: The key to unlocking 5G’s potential Dave Stonehouse from NG Bailey explains

Mobile telephony: EE installs first 5G small cells in Croydon trial by Gavin Jones of BT Wholesale

Partnerships: Gamma strengthens partnership with Cisco by Chris Wade

Reseller News: OptivITy acquisition a pivotal moment for Redsquid

Cloud Workspaces: IGEL repositions itself as a security company we talk to  Klaus Oestermann CEO

News: Arrow appointed Cloud Commerce Manager for VMware – Nick Bannister

VDI: How ebb3 is using ControlUp to improve clients’ Digital Employee Experience

60 seconds with…: Jamie Akhtar, CEO of CyberSmart

Cover Story:Climb Channel Solutions MSP Partner Day 2024, Partner Sales Director at Microsoft, Apay Obang-Oyway will be hosting the keynote session at this year’s event

I couldn’t do my job without… James Mistry, CTO of SenseOn, picks his favourite work tools

Technology Live 2024 Who to see and what to do

Telecoms: How NFON helps IT resellers get into voice with Hemal Gajjar & Chris Selby-Rickards

Disaster Recovery: The differentials powering Keepit’s UK growth with Jerry Mumford, VP UK, I & MEA at Keepit

Print IT & Technology Reseller Golf Society Paul Johnson’s report from Coventry Hearsall Club on Stuart Burdett’s magical round

Q&A: With Mark Pillow and Paul Gibbs of Voip Unlimited

People: New faces, new places

Editors Comment by James Goulding

At the time of writing, Technology Live is just a couple of weeks away. If you’re reading the digital version of Technology Reseller, you may still have time to register and come along to the Business Design Centre on September 17 to seek out potential new sources of revenue, engage with vendors, catch up with your peers and/or get inspiration and advice from industry leaders in the accompanying seminar programme (see page 27 for more details). If you are reading this at the show, in digital or printed form, please drop by the Kingswood Media stand and introduce yourself to the editorial team. We would love to talk to you about your experiences of the market, where you are achieving greatest success, where you are struggling but also what you would like us to give more (or less) coverage to in the magazine.

When we launched Tech Live the focus was very much, but not exclusively, on promoting new technologies that a reseller/MSP could quickly and relatively easily add to their offerings to provide an additional source of recurring revenue.

A good example is cloud telephony provider NFON, which is exhibiting at this year’s event in the hope of attracting IT resellers/MSPs with expertise in the Microsoft ecosystem at a time when businesses are going straight from on-premises PBXs to collaboration-only solutions i.e. Teams. You can read more about this on page 30 or scan the QR code on page 31 to watch a video recording of the interview. Telephony is a common add-on, but there are also opportunities with less obvious solutions, like iplicit cloud accounting software.

They make the point that the more functions customers move to the cloud, the greater the opportunities for technology providers to deepen relationships and provide additional services. Another business gaining traction outside traditional channels is Fidelity Energy which gives resellers/MSPs the opportunity to generate revenue from EV charging points and solar panels as well as energy.

Of course, that is just one side of the story, and this year we are delighted to co-locate with Uptime Live, which is focused more on the other, business management side of MSP operations, on the tools that enable them to service clients more efficiently and on the strategies they can adopt to supercharge their growth. These two sides are equally important and by giving free access to both exhibitions and some of the seminars, we hope visitors will make a day of it. I look forward to seeing you on September 17.

James Goulding – Editor, James@binfo.co.uk

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