Partners can also migrate customers to subscription services and make use of the ‘Right-Size Your Renewal’ service to add extra value for customers
TD SYNNEX has launched a dedicated Software Store for RSA secure identity solutions, giving partners a fast and easy way to ensure they never miss out on renewals of licences or subscriptions for the company’s renowned authentication software and services.
TD SYNNEX’s RSA Software Store will make is easier for partners to track and capture renewals on product licences, support services and the physical tokens that many organisations continue to use. It will also make it easier for partners to transition RSA customers to the vendor’s new subscription model, which is being used to unify all the different contracts and renewal options that have previously been available.
“RSA generates excellent levels of business for partners and with the new dedicated Software Store it will be much easier for them to make sure they capture 100 percent of renewals business and any potential for increased sales”, said Simon Bennett, managing director, Advanced Solutions, UK and Ireland TD SYNNEX. “It will also make transitioning customers from what can sometimes be a framework of multiple renewals to RSA’s much simpler unified subscription plan.”
In addition to alerting partners to renewals, TD SYNNEX can provide a free audit service for RSA partners that enables them to assess whether or not the customer has the appropriate number of licences and (if applicable) tokens. The ‘Right-Size Your Renewal’ assessment will identify if more or fewer licences are needed and provides RSA partners with a unique way to add extra value for their customers. The service has a 100 percent success rate.
When partners sign-up for the Software Store they will get advanced information sent to them on a regular basis on when customer renewals are due. Reports can be generated every week and will show all renewals falling due within 90, 60 and 30 days.
The Software Store also makes it easier for partners to generate quotes and to renew licences swiftly once they have received customer approval.
RSA has been encouraging customers to switch to unified subscriptions for all services. These can be used to combine product licences with support contracts and token renewals into a single contract with one overall fee. With the Software Store it will be easier to quote for and process new subscriptions, as well as track their renewal due dates.
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