Openreach has reduced missed appointments and inbound contact volumes by one-third, while delivering a more seamless, proactive customer experience at national scale NiCE have today announced that…
Posts tagged as “openreach”
Millions risk missing out if they don’t upgrade Britain’s broadband revolution has hit a major milestone – 20 million homes and businesses can now access the…
Response from Openreach on the issues raised; James Lilley, Customer Migrations Director, for Openreach, said: “The PSTN is increasingly unreliable and coming to the end…
PXC held their annual ‘Night of Ambition’ event in London last night, raising £330,000 for the Ambitious about Autism charity, whose mission is to stand…
Openreach’s plan to transition over 14 million traditional lines across the UK onto a new digital service by December 2025. For the UK’s small businesses,…