Giacom has been honoured with two prestigious awards at Vodafone’s Business Partner Awards 2024, taking top spot in both the Distribution Partner of the Year and Transformation and Growth categories.
Winning Distribution Partner of the Year highlights Giacom’s commitment to supporting its Network Billed Mobile partners through exceptional customer service and the dedication of its sales team. The judges noted Giacom’s achievements in double-digit growth year on year, significant growth in the number of active partners, and its ability to provide commercial stability while remaining agile on larger opportunities.
The Transformation and Growth award recognised Giacom for its innovative development and successful launch of the Cloud Market for Vodafone Business portal. This launch was the first solution of its kind, allowing agency partners to interact with Vodafone in both sales and service. The platform has reduced partner wait times for business connections and customer service. Since the launch, revenues have grown, and partner feedback has been exceptionally positive.
Since its launch in November 2023, Cloud Market for Vodafone Business has given Giacom’s partners unique and unprecedented control to self-manage their base. The portal automates repetitive manual processes, integrates with Vodafone’s mobile management systems, and enables partners to efficiently navigate customer onboarding, service provisioning, and in-life management of Vodafone mobile services.
Kathryn Platt, Head of Indirect at Vodafone Business, praised the awards, stating, “These awards are recognition of the incredible collaboration with our partners across the UK who have harnessed Vodafone’s expertise to drive exceptional growth in their markets. I am excited about the incredible opportunities we can unlock together in the coming year and beyond.”
Andrew Wilford, Giacom’s Managing Director – Mobile, added, “Winning these awards is a remarkable achievement for Giacom. Our partnership with Vodafone is central to our mobile proposition, so being named winner in the Distribution Partner of the Year and Transformation and Growth categories is a fantastic recognition of our team’s hard work and dedication. These wins reflect our commitment to innovation, excellence in customer service, and the strong partnerships we have built. We are incredibly proud of these accomplishments and look forward to driving further growth and success with Vodafone and our partners in the years to come.”
About Giacom
Supporting a UK-wide network of over 6,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses. Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and billing product and services, from the world’s leading vendors and service providers, and access comprehensive resources to enable their business to grow.
- Working with its network of expert technology resellers and Managed Service Providers (MSPs), Giacom’s mission is for every small business to buy its IT products from a local expert technology provider.
- Giacom’s expert team works as an extension to its partners’ businesses, bringing a deep understanding of products and services as well as commitment to excellence.
- Giacom supports its partners with every aspect of running a successful technology solutions business – from guidance on product selection, training and enablement, to advice on accelerating business growth and support to resolve a technical issue.
- In July 2023, Giacom, Digital Wholesale Solutions (DWS) and Union Street came together under one single brand – Giacom. In Giacom and Cloud Market, the business has a recognised and trusted brand that will take the company forwards into the increasingly cloud-first future of the IT and Telecoms market.
About Giacom’s Cloud Market Platform
- Giacom has invested extensively in its digital platform – Cloud Market – a partner portal which delivers a unified experience across its entire product portfolio.
- Giacom is the UK’s only provider of Comms, Cloud, Hardware and Billing solutions through one platform, Cloud Market, helping thousands of UK businesses grow by being more organised, mobile and productive.
- Cloud Market features intuitive navigation, unbeatable performance, and the ability to explore all the company’s offers in one place, making it increasingly easy for partners to deliver a broad range of products and services to customers.
For more information about Giacom, visit Giacom.com
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