Jigsaw24 has appointed James Morse as Client Director, Media Sales, as it deepens its focus on sports, live events and integrated production. His appointment comes as the company invests further in helping sports and live events organisations build workflows spanning live production, post-production and content delivery.
James joins Jigsaw24 from cloud video production platform Grabyo, where he spent nearly eight years, first in sales and, more recently, in customer success. He supported leading sports organisations and broadcasters, gaining deep experience in cloud-based production workflows along the way.
In his new role, James will work closely with sports clubs, rights holders, broadcasters and live event organisations to understand their production challenges and identify the technologies and workflows best suited to their needs. He will also work alongside Jigsaw24’s wider media team and technology partners to deliver solutions that span both live and post-production.
Across the sports industry, organisations are increasingly moving away from vendor lock-in, opting instead to combine best-in-class technologies across their production workflows. Demand is also growing for automation, cloud-based tools and bespoke content tailored for different platforms and formats, including content created specifically for vertical viewing.
“James’s experience across both sales and customer success makes him a valuable addition to Jigsaw24,” said Abdul Terry, CRO at Jigsaw24. “He combines a strong understanding of live and cloud production with an ability to listen to customers and recognise the challenges they are trying to solve. We are delighted to welcome him to the team and confident he will help us deepen our relationships and strengthen Jigsaw24’s position as a trusted partner for sports and events organisations.”
“My experience in customer success taught me the importance of becoming a trusted adviser and building strong relationships,” said James Morse. “I want customers to see me as an extension of their own team, someone they can call when they have a problem. Even if I am not the right person to solve it, I can point them towards someone who is. It is about understanding what they need and connecting them with the right people and technology.”
James added: “It is an exciting time to join Jigsaw24 as the business expands further into live production while continuing to build on its strength in post-production. I am looking forward to helping sports and live events organisations find the right solutions for their workflows and showing the market that Jigsaw24 is making a serious commitment to this space.”
For more information visit media.Jigsaw24.com.
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