NTA has introduced an update to its Bubble integration software that removes the need for manual note-taking after calls.
With this update, call summaries and transcriptions are added straight into a customer’s CRM record once the call has finished.
There is no need to type anything up afterwards and eliminates the risk of details being missed or forgotten. Every conversation is recorded and stored in one place, giving teams a clear and searchable history they can refer back to at any time.
The integration works with more than 65 CRM platforms, including HubSpot, ConnectWise, Street.co.uk, Dynamics 365, Salesforce, AFAS Profit and Zoho CRM.
Cliff Chandler, Head of Sales at NTA said “The update came directly from partner feedback, we kept hearing the same thing, people liked having their phone system linked to their CRM but they were still spending too much time writing things up afterwards, this was about taking that extra step away.”
Cliff added: “We are always looking for ways to make things simpler for our partners and their customers, as well as offering solutions people might not even realise they need, this is a really tangible way of saving end users time and money on their day to day work.
The new transcription service is now available to all NTA partners and Customers To learn more visit: nta.co.uk
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