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POPX welcomes new Chief Customer Officer to enhance customer engagement

Workflow automation specialist POPX has announced the appointment of Andy Dunn as Chief Customer Officer to boost its customer engagement and strategic service capabilities.
Andy was previously CRO at CSI Ltd and has worked for over 25 years in the Managed Service Provider (MSP) space, including various roles at Daisy Corporate Services, Red Squared, and Adapt.
Martin Ford, Chairman and Co-Founder of POPX, comments, “We’re delighted Andy is joining our team. His extensive experience in sales growth and MSP solutions gives him a unique insight into our customers’ expectations and needs. He’s the perfect fit to help us align our business strategy with market demands.”
Discussing his appointment, Andy Dunn, Chief Customer Officer, POPX, says, “After nearly 25 years of growing, developing, and operating solutions in the MSP arena, the opportunity to join POPX was not to be missed. Having built sales strategies for multiple MSPs, I deeply appreciate the significance the deployed toolsets bring to service delivery and customer experience. The work that POPX has done to redefine ServiceNow delivery and optimisation for customers and partners is in a class of its own, and I’m massively excited to be part of the next growth phase for the company.”
POPX was founded in 2019 and works with MSPs to deliver digital transformation via a fully managed platform powered by ServiceNow.
 
About POPX
The POPX MSP Platform, powered by ServiceNow, is designed to accelerate and de-risk transformation and integration for businesses, allowing them to consolidate applications, integrate internal and external systems and deliver end-to-end service automation. The fully managed service from POPX includes all integrations, enhancements, upgrades and maintenance. For further information visit: https://www.popx.co.uk
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