POPX Ltd, provider of the ServiceNow managed services platform for MSPs, has secured a new partnership with Digital Space, a leading hybrid cloud and IT services provider. The contract will streamline and evolve its ServiceNow environment and deliver tangible business value.
The partnership, awarded following a rigorous evaluation process, will see POPX deliver a tailored managed service to streamline Digital Space’s operations, increase automation, and reduce complexity and cost across its service management function. The move supports Digital Space’s ambition to scale efficiently while enhancing customer experience and long-term commercial performance.
Through its rapid engagement process, POPX has already identified several opportunities for optimisation, including automation of workflows and a realignment of existing ServiceNow to harness additional functionality and capability. The fully managed platform and service POD – a dedicated team of POPX experts – will provide continuous support. The approach will ensure that innovation and efficiency gains are embedded into the business on a rolling basis, rather than delivered through one-off consultancy engagements.
Andy Venables, CEO at POPX, comments, “Digital Space is a forward-thinking business with a strong vision, and together we’re laying the foundation for long-term transformation, with measurable ROI, smarter operations, and happier customers. This partnership is a great example of how we help MSPs move faster and smarter with ServiceNow.”
Richard Beeston, Chief Technology & Central Operations Officer at Digital Space, explains, “POPX offers something we’ve long been looking for – the ability to unlock value from our ServiceNow investment without unexpected complexity and cost. Their managed service model gives us the freedom to focus on our growth and customers, with confidence that our platform is evolving in step with our goals.”
POPX will work with Digital Space to support scalable growth while increasing agility, transparency and service performance. With quarterly ROI reviews, live dashboards, and a dedicated service team, the partnership aims to not only modernise Digital Space’s current operations platform but also future-proof it for its evolving strategic needs.
The POPX MSP Platform, powered by ServiceNow, is designed to accelerate and de-risk transformation and integration for businesses, allowing them to consolidate applications, integrate internal and external systems and deliver end-to-end service automation. The fully managed service from POPX includes all integrations, enhancements, upgrades and maintenance.
For further information visit: https://www.popx.co.uk
Digital Space is an IT Managed Service Provider that was founded on the clear purpose of making technology work harder for businesses that rely on it. It’s not just about technology, but the trust they build through meaningful partnership and how they work with their customers is just as important as the services they deliver.
Learn more about digital here: digitalspace.co.uk.
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