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In This Issue:
Bulletin: BT to help SMEs cut CO2e emissions
Email: New email authentication rules an opportunity for MSPs, says EasyDMARC
Distributor News: Spire Technology joins Westcoast Group
Working Together: This month’s round-up of new distribution agreements
Distribution: TD SYNNEX introduces AI industry ecosystem
Giacom: Create Brilliant Technology Solutions for SMBs With Cloud Market by Terry O’Brien & Nathan Market
Business Briefing: How Climb Channel Solutions and Cloudian are growing together
Empowering Growth and Innovation with Ricoh UK Today by Connor Hayes
Unified Communications: Why Gamma is like a fluffy purple dog
Connectivity: How Gigabit Networks supports reseller partners
Reseller News: Econocom brings sales agent model to UK
I couldn’t do my job without… Rachael Tiffen of Cifas on what helps her through the working day
Cybersecurity: How Tenable is expanding its offering in line with the changing attack surface
Partnerships: The role of third party IT providers in MSP service delivery
Technology Reseller Awards 2024: Book your table now
View from the Channel: How Logixal evolved from MPS provider to MSP
People: New faces, new places
60 seconds with…: Dave Vavlas of Aurora Managed Services
New monthly TR Cyber Security GUIDE: A vendor guide for MSPs
Editors Comment by James Goulding
This month’s issue has a bit of a print flavour, or should that be after-taste? Both our ‘View from the Channel’ and ‘60 seconds with…’ articles feature businesses that started out selling print devices and managed print services before moving into IT services, namely Logixal and Aurora. Print is still a big part of both businesses, so after-taste is probably too strong a word, but there’s no doubting the importance of IT to these businesses as they move forward offering customers the ability to acquire/ subscribe to multiple technologies and solutions from one trusted source.
On April 23 I spent a fascinating day at the AWS Partner Summit London (see my write-up in next month’s issue). Gen AI was obviously a major theme, with AWS arguing that we are at a tipping point and urging channel partners to get the necessary AI competencies to make the most of the opportunities. This was a great chance to meet AWS partners, many of which have adopted the alternative strategy of specialising in AI and in AWS. There are very good reasons to do that, just as there are to develop a broader, diversified offering.
Most resellers have limited knowledge of generative AI but know they need to get up to speed quickly. Microsoft Copilot is the obvious entry point as TD SYNNEX’s David Watts explains in our interview on page 12. From conversations I have had recently it is clear that many resellers and MSPs are relishing trying out Copilot themselves and are using it as a really effective productivity aid. Taking the next step is a big leap and there are big conversations to be had with customers, vendors and partners about use cases, implementation and delivery. In this context, TD SYNNEX’s introduction of an AI Industry Ecosystem is very welcome.
I am looking forward to having many more conversations with resellers, MSPs and distributors at the Technology Reseller Awards evening on May 23. It’s only a month away, so if you haven’t yet booked a table, please get in touch to reserve your place at what promises to be a great evening. I’m very excited to discover who this year’s winners are, especially in the Use of AI category. That should be really interesting. See you on May 23.
James Goulding – Editor, James@binfo.co.uk
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