Uptime Solutions and Inbay, two leading players in the outsourced IT services for Managed Service Providers (MSPs) sector, are excited to announce their merger. This strategic move brings together two industry powerhouses that have already enjoyed successful collaboration over the past 3 years. The union of Uptime Solutions and Inbay Limited solidifies their position as the go-to destination for comprehensive outsourced IT services that meet the ever-changing demands of MSPs.
MSPs can expect to see a continuation of the Helpdesk services that Uptime have become known for solely being delivered from their UK, USA and New Zealand offices. Added benefits of NOC, Dedicated Tech and Projects from Inbay will compliment the already impressive service catalog.
Collaboration Reaching New Heights
Both Uptime Solutions and Inbay have a proven track record of delivering exceptional outsourced IT services to MSPs including purpose built Outsourced Helpdesk, NOC, Dedicated Tech, SOC and Projects. By combining their expertise, resources, and capabilities, the joint business is poised to offer a broader spectrum of solutions, empowering MSPs to navigate the complex IT landscape with confidence. This merger represents a significant step forward in the quest to provide unparalleled support to MSPs seeking reliable, efficient, and innovative outsourced IT services.
A Vision of Growth and Opportunity
Jason Kemsley, Director, Uptime Solutions expressed his enthusiasm for the merger, stating, “We are incredibly excited about the future of the outsourcing market. At Uptime, our unwavering commitment to excellence for our MSP partners has been well-known. This merger amplifies that commitment. The expanded scope and possibilities that arise from combining our two businesses will undoubtedly reshape the market and set new benchmarks for service quality and innovation.”
Continuity in Leadership and Service
The merger will see both Bradley Munday and Jason Kemsley continue in their leadership roles within the newly combined entity. With Inbay currently under the leadership of interim CEO Shaun McNamee the leadership teams slot together with Shaun returning to his role as Finance Director. This continuity in leadership ensures a seamless transition and a steadfast commitment to maintaining the high standards that both Uptime Solutions and Inbay have become synonymous with. Furthermore, the existing Uptime leadership team will seamlessly transition to the combined business, bringing with them a wealth of experience and industry insight.
Bradley Munday, Managing Director, Uptime Solutions shared his thoughts on the announcement, “We built Uptime with a view that above all else we would deliver products and services that we were truly proud of, that has created a following of loyal partners that rave about what our services bring to their businesses. Inbay has a good set of operationally mature complimenting services that I look forward to applying that Uptime spark to, giving our partners more options to further their MSP.””
About Uptime Solutions
Uptime Solutions has long been recognized for its unwavering dedication to empowering MSPs with top-tier outsourced IT services. The company’s customer-centric approach and commitment to delivering measurable value have solidified its reputation as a trusted partner for MSPs seeking to optimise their operations and enhance their service offerings.
About Inbay
Inbay has earned a reputation for its innovative solutions and deep understanding of the complex challenges faced by MSPs in today’s rapidly evolving IT landscape. The company’s holistic approach to outsourced IT services and its commitment to driving success for MSP partners have made it a preferred choice among industry leaders.
Shaun McNamee, interim CEO Inbay added, “The combination of Uptime and Inbay creates a truly global organisation dedicated to MSP success. The leadership of Bradley, Jason and I, coupled with our colleagues skill and passion will make us the first choice for ambitious MSPs who want to accelerate the growth of their business.”
About the combined business
Combined the business is over $6 million in revenue, with over 150+ personnel, located between UK, USA, New Zealand, Sri Lanka, and South Africa. The unified business will offer the opportunity to improve capabilities whilst also improving on existing service levels and offerings. MSPs can expect to get access to unified outsourcing services that enhance their offering to their customers, all under the proven customer centric leadership team of Bradley Munday and Jason Kemsley.
The merger of Uptime Solutions and Inbay is a significant milestone that heralds a new era of comprehensive outsourced IT services for MSPs. The combined expertise, resources, and shared vision will undoubtedly set a new standard of excellence in the industry. As the IT landscape continues to evolve, the newly united team is poised to remain at the forefront, providing unwavering support to MSPs in their journey toward success.
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