Zen Internet has strengthened its Channel offering with the launch of CityFibre’s Ethernet Flex and DIA Ethernet services, giving Partners across the UK more choice, greater coverage, and new opportunities to win high-value connectivity contracts in a rapidly growing market.
The two new full fibre services, Ethernet 1000 Flex (offering 200 Mbps committed speeds with burst capacity up to 1 Gbps) and 1 Gbps DIA Ethernet (a dedicated, uncontended Direct Internet Access service), will be fully available within Zen’s Partner and Business divisions. Both products can be quoted through the Leased Line Quote Tool in The Fibre Hub, ensuring a simple and seamless sales process for Partners.
The launch enhances Zen’s already broad Ethernet portfolio, giving Partners access to a significantly larger and more commercially competitive footprint at a moment when many UK businesses are upgrading legacy connections and preparing for the move away from copper.
The expansion also builds on the success of Zen and CityFibre’s long-standing partnership and comes as demand for business-grade fibre connectivity accelerates across the UK. CityFibre’s enterprise-grade Ethernet services are already available to more than 260,000 UK businesses.
Andy Wilson, Head of Wholesale, CityFibre, said:
“We’re delighted to launch Ethernet with Zen, building on the success of our Business FTTP launch just six months ago. With over 500 Partners now accessing our products through Zen’s The Fibre Hub, this expansion strengthens our shared commitment to delivering choice and value across the UK. We look forward to supporting Zen and their Partners to enter new markets and drive growth in 2026.”
Paul North, Managing Director, Zen Partner, added:
“This announcement marks a significant milestone for our Partners. With CityFibre’s Ethernet products, we can deliver a complete portfolio of connectivity solutions at a pivotal time for the market. It is forecast that within 2026 alone, more than 160,000 businesses are expected to transition to EOFTTP and FTTP through the Indirect Channel, and over 26,000 will provision 1 Gbps Ethernet circuits.
“We’re committed to helping Partners capture this growth. Through enriched data, targeted insights, and expanded support via our Campaign Centre, we’ll enable them to identify and win their ideal customers. Having worked in close partnership with CityFibre since 2019, and recently celebrating connecting 30,000 customers to their network, we bring proven expertise and a track record of success. This is backed by our reputation for delivering superb quality through our network, service and The Fibre Hub.”
CityFibre’s Ethernet Flex is a cost-effective bridge-product between SoGEA and full Ethernet, great for customers who need more bandwidth but aren’t ready to invest in a full dedicated leased line.
For customers who do need guaranteed, uncontended bandwidth, CityFibre’s 1 Gbps DIA gives Partners a powerful, competitively priced alternative to the usual carriers.
Through The Fibre Hub, Zen’s wholesale aggregation platform that launched in early-May 2025, channel partners can effortlessly compare Ethernet options, secure sharper pricing, and reach more customers than ever before.
CityFibre’s Ethernet Flex
A cost-effective bridge between SoGEA and full Ethernet, offering:
- 200 Mbps committed symmetrical bandwidth
- Automatic bursting up to 1 Gbps
- Business-grade performance without the price point of dedicated DIA
This product is ideal for customers that need more than hybrid copper services but are not yet ready to invest in a dedicated Ethernet, allowing Partners to secure and grow accounts earlier.
CityFibre’s 1 Gbps Direct Internet Access Ethernet
- A dedicated, business-grade leased line that delivers guaranteed 1 Gbps upload and 1 Gbps download speeds – all the time, with no contention, no sharing and no slowdowns. High performance for critical operations
- Compelling price point compared to other Ethernet carriers
Top tier business connectivity for customers who demand reliability, guaranteed speeds, and premium service quality.
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