Acquisition augments Giacom’s Cloud Market Tools software suite with Advanced BI and Billing capability
Giacom has announced its acquisition of Inform Billing, a leading provider of billing solutions for resellers and MSPs. This acquisition strategically expands Giacom’s Cloud Market Tools, a suite of applications tailored to maximise efficiency and scalability for its channel partners.
Integrating Inform Billing’s solutions into Cloud Market Tools will further enhance Giacom’s already channel-leading billing capabilities, adding new IPR in advanced business intelligence and analytics tools which, over time, will benefit all Giacom billing customers. This addition strengthens Giacom’s mission to offer a complete, agnostic toolset that enables partners to operate more efficiently across multiple suppliers and deliver best-of-breed solutions to their customers.
Inform Billing’s customers will now be able to benefit from the wider capabilities of the Cloud Market Tools suite. Tools is a comprehensive business process management offering that streamlines operations across quoting, provisioning, billing and self-service, and helps partners to maintain a consistent, high-quality experience for end customers. The addition of Inform Analytics, Inform Billing’s business intelligence solution, further enhances this offering by providing partners with actionable insights into revenue streams and customer behaviours. This empowers partners to make data-driven decisions, optimise service offerings, and increase profitability.
“We’re thrilled to welcome the Inform Billing team to Giacom,” said Terry O’Brien, CEO at Giacom. “As SMBs increasingly seek strategic partners for all their technology needs, our partners have a tremendous opportunity to accelerate their growth by becoming a one stop shop. Our goal is to make it easy for partners to become that trusted advisor, monetise new services quickly, and scale efficiently. The addition of Inform Billing’s expertise strengthens our Cloud Market Tools ecosystem and provides partners with deeper insights into their revenue streams, supporting growth in both revenue and profitability.”
Shaun Bodsworth, founder and Managing Director of Inform Billing, added, “Joining forces with Giacom presents a unique opportunity to combine our solutions with Giacom’s Cloud Market Tools. With our combined expertise, we can deliver unparalleled service and support to partners. This partnership also brings substantial investment that will accelerate the R&D of our solutions, enabling partners to benefit even more from advanced business intelligence and revenue analysis.”
About Giacom
Supporting a UK-wide network of over 6,000 local, expert technology providers, Giacom makes it really simple for technology resellers and MSPs to access everything they need to create brilliant technology solutions for UK businesses. Giacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware and billing product and services, from the world’s leading vendors and service providers, and access comprehensive resources to enable their business to grow.
- Working with its network of expert technology resellers and Managed Service Providers (MSPs), Giacom’s mission is for every small business to buy its IT products from a local expert technology provider.
- Giacom’s expert team works as an extension to its partners’ businesses, bringing a deep understanding of products and services as well as commitment to excellence.
- Giacom supports its partners with every aspect of running a successful technology solutions business – from guidance on product selection, training and enablement, to advice on accelerating business growth and support to resolve a technical issue.
- In July 2023, Giacom, Digital Wholesale Solutions (DWS) and Union Street came together under one single brand – Giacom. In Giacom and Cloud Market, the business has a recognised and trusted brand that will take the company forwards into the increasingly cloud-first future of the IT and Telecoms market.
About Giacom’s Cloud Market Platform
- Giacom has invested extensively in its digital platform – Cloud Market – a partner portal which delivers a unified experience across its entire product portfolio.
- Giacom is the UK’s only provider of Comms, Cloud, Hardware and Billing solutions through one platform, Cloud Market, helping thousands of UK businesses grow by being more organised, mobile and productive.
- Cloud Market features intuitive navigation, unbeatable performance, and the ability to explore all the company’s offers in one place, making it increasingly easy for partners to deliver a broad range of products and services to customers.
For more information about Giacom, visit Giacom.com
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