NG-IT, a leading UK-based provider of cloud, cybersecurity, and IT infrastructure services, has accelerated its digital services strategy and expanded its customer value proposition by partnering with 11:11 Systems, a global managed infrastructure solutions provider offering cloud, connectivity, and security.
In a landscape where cyber threats are more sophisticated and business continuity is paramount, enterprises are under pressure to adopt agile, secure, and resilient infrastructure. Whether enabling rapid cloud migration, protecting against advanced threats, or ensuring seamless operational uptime, the demand for scalable, future-ready solutions has never been greater.
Through its strategic alliance with 11:11 Systems, NG-IT is addressing these critical challenges with robust, co-created solutions that drive long-term value, performance, and protection.
A Proven Model for Growth and Retention
Now in its seventh year, this partnership is a cornerstone of NG-IT’s go-to-market strategy, contributing to a 25% year-on-year increase in Annual Recurring Revenue (ARR), a customer retention rate exceeding 94% and 100% renewal rates on 11:11 Systems-based customer contracts, which is indicative of a partnership that delivers results.
“This partnership has been pivotal to our growth,” said Mike Lloyd, Sales Director and Founder of NG-IT. “We had two choices: invest heavily in building a managed services platform ourselves, or partner with an industry leader. We chose 11:11 Systems for their world-class technology offering and expertise, but most importantly because we were looking for a partner that we could trust and that shares our values around customer success.”
Innovation through Partnership
NG-IT aligned with 11:11 Systems to co-create customer-centric solutions. This approach has enabled the delivery of flexible, scalable services across cloud, backup, and cybersecurity.
“Together with 11:11 Systems, we help our customers navigate risk and unlock new opportunities with disaster recovery and cyber resilience solutions tailored to their needs,” Lloyd added.
Expanding Capabilities and Market Reach
This partnership has also enabled NG-IT to expand its portfolio of services to include Managed Detection and Response (MDR), SOC-as-a-Service, and the 11:11 Cyber Recovery Platform for Cohesity, opening new markets and accelerating growth.
“Building a successful relationship takes time and effort from both sides,” continued Lloyd. “Our teams are aligned technically and commercially, and we execute with purpose. That’s what makes this partnership stand out.”
Momentum in Backup and DR
With cloud consumption growing and cyber threats escalating, NG-IT sees continued growth in areas like backup, disaster recovery, and advanced cyber recovery solutions. NG-IT is also witnessing increasing demand for integrated security platforms and sees 11:11 Systems playing a critical role in scaling those offerings.
“Our partnership with 11:11 Systems continues to deliver value on all fronts: technology, process, and people,” Lloyd concluded. “It’s a relationship built on substance, and one that will continue to evolve in line with customer needs and market shifts.”
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